Request deletion

Sign in and come back to this page to send the request from here. You can also use the app or email us, below.

In the app

Open the Motivate MD app, open More, then Settings, and tap Request account deletion. Members and staff can also open Settings from Account. The request is sent from the app; nothing else is needed from you.

What is deleted

Deleting your account removes your sign-in and the personal data tied to it, including:

• your profile, name, and email address;
• your Logbook hours, experiences, and reflections;
• your saved schools, notes, and plans;
• for members, your requests, messages, and uploaded files.

Once the deletion is completed, your information is removed from our active systems, and copies in database backups expire within 30 days. Billing records, and anything else the law requires us to keep, stay only as long as that law requires, as our Privacy Policy explains.

By email

Can't sign in? Email support@motivatemd.com from the address on your account and ask us to delete it. We complete requests within 7 business days.